Privacy & Cookies
How we use and store your data
IPM Facilities Ltd (IPM) is committed to protecting your personal data and complying with its legal obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains the types of personal data we may collect when you interact with us, our website and social media platforms, how we use that data, and how we keep it secure.
Privacy policy
About IPM
IPM Facilities Ltd is a company incorporated in England & Wales, registered number 04135159, and is the data controller responsible for your personal data.
If you have any questions about this policy or how we handle your data, please contact us.
Address: 15 Highview Business Centre, High Street, Bordon, Hampshire, GU35 0AX
What information we collect
We may collect the following personal information when you interact with us, request information or engage our services:
- Your name
- Contact details, including postal address (both billing and delivery), telephone numbers and email address
- Correspondence and communications with us
- Transaction data relating to services you have engaged or enquired about
- IP address and basic website usage data
We may receive personal information from our clients about other individuals, e.g., their employees, or employees of their end clients, while providing our services. Any such information provided to us is used solely for providing our services and is handled strictly as per client instructions.
Legal basis for collecting and processing data
- Consent – where you have given clear permission for us to process your data
- Contract – where processing is necessary to deliver services you have requested
- Legal obligation – where we are required to comply with legal or regulatory requirements
- Legitimate interests – where processing is necessary for our business operations, provided your rights are not overridden.
How we store and protect your data
We are committed to ensuring your information is secure. We have implemented appropriate physical, technical and organisational measures to protect and secure the information we collect.
How long we retain your data
Your rights
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Request transfer of your data
Cookies
What is a cookie?
How we use cookies
- Ensure the website functions properly
- Improve performance and user experience
- Understand how visitors use our website
- Support security and site integrity
Types of cookies we use
Strictly necessary cookies
Performance and analytics cookies
- Pages visited
- Time spent on pages
- Navigation behaviour
Functionality cookies
- Language settings
- Previous interactions
Third-party and analytical cookies
Some cookies may be set by third-party services we use, such as:
- Website analytics tools
- Embedded content (e.g. videos or social media feeds)
Managing your cookie preferences
