We’re thrilled to announce that Bertie Bentley has been promoted to Customer Support Manager at IPM Facilities Limited!
Bertie has been a valued member of the IPM team for several years, making a significant impact within our finance and credit control departments. In his new role, he will be at the forefront of our helpdesk operations, ensuring a seamless customer experience from quotation to job completion.
Bertie will work closely with our Operations Managers, handle customer feedback, and strengthen our contractor outreach, ensuring every project is completed smoothly and efficiently.
With over eight years of experience in customer service management and operations within the leisure and wellbeing sectors, Bertie brings a wealth of knowledge and expertise to his new role.
Please join us in congratulating Bertie on this well-deserved promotion!
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